| Primary medical plan |
Customizable Accident & Illness coverage |
Accident & Illness in published Essential, Plus and Elite tiers |
| Accident-only coverage |
Available for certain pets, including some older or otherwise ineligible pets |
Published Accident Only product |
| Eligible new illnesses |
Covered according to accident-and-illness policy terms |
Covered according to accident-and-illness policy terms |
| Accidental injuries |
Eligible treatment, subject to policy conditions |
Eligible treatment, subject to policy conditions |
| Hereditary conditions |
Published benefits subject to prior-condition exclusions |
Published benefits subject to prior-condition exclusions |
| Veterinary exam fees |
Optional coverage available; verify exact benefit |
Published Plus and Elite tiers include qualifying accident-and-illness exam fees |
| Rehabilitation |
Certain eligible complementary treatment benefits described in medical coverage |
Elite tier includes specified rehabilitation and complementary benefits in published materials |
| Prescription medication |
Review the selected prescription benefit and covered medications |
Included for eligible conditions under published accident-and-illness tiers, subject to terms |
| Dental illness |
Published dental illness coverage with applicable limits and exclusions |
Published dental coverage, with treatment and tooth-specific eligibility requirements |
| Wellness / routine care |
Optional Wellness Rewards program |
Optional routine-care products |
| Annual deductible |
Customizable; current dog materials advertise $200–$1,000 choices |
Published plan materials include choices from $50–$1,000; verify current availability |
| Reimbursement rate |
70%, 80% or 90% advertised |
70%, 80% or 90% described in published plan materials |
| Annual limit |
Published options up to unlimited |
Published options up to unlimited |
| Accident waiting period |
Provider advertises accident coverage from the effective date in applicable products |
Example policies specify 3 days; state-specific rules control |
| Illness waiting period |
14 days in published standard materials; check your state |
14 days in example policies; check your state |
| Orthopedic / cruciate rules |
Published policy terms include 180-day exclusions for specified conditions, with applicable exceptions |
Sample policies include 6-month cruciate provisions; state-specific exceptions may apply |
| Pre-existing conditions |
Generally excluded; review provisions for qualifying curable conditions |
Generally excluded; review any applicable cured-condition provisions |
| Direct veterinarian payment |
Typically reimbursement to the policyholder |
Vet Direct Pay option subject to provider agreement and insurer requirements |
| Claims |
Online and app-based submissions described |
Online and app-based submissions described |
| Cheaper provider |
Depends on personalized quote |
Depends on personalized quote |