| Primary product |
Accident-and-illness insurance |
Accident-and-illness insurance |
| Accident treatment |
Eligible accidents covered under applicable policy |
Eligible accidents covered under applicable base policy |
| New illness treatment |
Eligible medical conditions covered subject to terms |
Eligible medical conditions covered subject to terms |
| Diagnostics and surgery |
Eligible tests, hospitalization and treatment included |
Eligible tests, hospitalization and treatment included |
| Prescription medication |
Eligible medications covered under policy rules |
Eligible medications covered under policy rules |
| Sick-visit exam fees |
Included for eligible covered conditions under published insurance benefits |
Generally requires a Visit Fee add-on |
| Dental illness |
Published illness coverage, subject to exclusions and dental requirements |
Requires an applicable dental add-on for dental disease |
| Routine dental cleaning |
Generally preventive; review separately available programs |
May be included in state-dependent Dental Care or preventative benefit packages |
| Physical therapy |
Eligible treatment described within published insurance benefits; verify contract |
Optional Physical Therapy add-on |
| Behavioral conditions |
Published eligible behavioral treatment benefits, subject to policy rules |
Optional Behavioral Conditions add-on |
| End-of-life benefits |
Review covered euthanasia and related benefits in state policy |
Optional end-of-life and remembrance coverage |
| Hereditary conditions |
Potentially covered if new and otherwise eligible |
Potentially covered if new and otherwise eligible |
| Pre-existing conditions |
Generally excluded under the applicable policy definition |
Generally excluded from base medical coverage; check distinct dental add-on exceptions |
| Deductible |
Annual deductible with selectable options |
Annual deductible with selectable options |
| Reimbursement |
90% available; verify other options in quote |
Selectable reimbursement choices in quote |
| Annual payout maximum |
Selected annual limit applies |
Selected annual limit applies |
| Preventive care |
Optional Preventive Essentials where available; separate Wellness Club exists |
Optional preventive-care packages and allowances |
| Wellness classification |
Preventive Essentials and Wellness Club are not insurance |
Preventive packages are separate optional benefits with specific terms |
| Claims |
Submit veterinary documentation for reimbursement review |
App-based submission with veterinary documents for reimbursement review |
| Waiting periods |
Check accident, illness and state-specific conditions |
Check accident, illness and condition-specific rules |
| Which is cheaper? |
Requires personalized quote |
Requires personalized quote with selected add-ons |